The Lakeland Kendal Hotel, Sure Hotel Collection by Best Western

The staff were very pleasant. The breakfasts were amazing with lots of choices of hot or cold....I'm gluten and dairy free and enjoyed my breakfasts very much.

Breakfast was lovely and cooked to your liking. veggie options available. Room was a lovely big size and twin beds were comfy. There is a lift available, which was great when moving luggage to our room. Staff were helpful and friendly, both in person and when I had a query online prior to arriving.

Room 410 is located on the top floor and is the only room up there so it is really quiet. Although the lift only goes to the 3rd floor, it was worth the climb as it is a huge room with big shower room. The view over the town to the north and the hills beyond is excellent. The bed is super comfy. Although there is no parking on site, there is an arrangement with the cricket club a short distance away for a very very reasonable price. The receptionist was delightful and communication in advance of our arrival exceptional.

Rob and Andrea made our visit to the Lake District simply amazing, my daughter and I were on our motorcycle and Rob organised some parking for us and an extra nights stay. The rooms were clean and warm, the property is a blend of old and new and every one we encountered that worked there were friendly and helpful, I can't say enough good things about the Lakeland Hotel..it was wonderful

I recently stayed at this hotel for four days and had a fantastic experience. I was informed that the hotel had just been taken over by a new company, so they warned me of expected teething issues, but everything ran smoothly. The staff were incredibly accommodating, and a special mention goes to the regional manager (female , blonde hair), who personally checked in with me every morning to ensure I had no issues and accomedated me throughout. The rooms are well-equipped with everything you need. It is comfortable, clean, and practical. The location is excellent, right opposite the train station, close to shops and restaurants, and not far from some great hiking trails. A big thank you to all the staff for making my stay so enjoyable. I highly recommend this hotel, and for those driving, I suggest parking in the train station car park, which is free of charge. Would definitely stay here again!